• New European V.A.T Laws – Are You Prepared?

    Date: 2011.02.23 | Category: Billing Solutions | Response: 0

    Under a new law that has been passed in the EU from July 1st 2003 any internet based company selling services or goods to customers inside the EU will have to pay the member state of their customer/client the equivalent V.A.T (Value Added Tax) Rate.

    This in itself is not a big problem, online business have been paying taxes for many years, the problems start to occur when you take a look at the current state of the V.A.T system in the EU state members on an individual basis.

    The following list shows the percentage of V.A.T that you will need to add to your clients bills if they are located inside a member state of the EU:

    Austria – 20% VAT
    Belgium – 21% VAT
    Denmark – 25% VAT
    Finland – 22% VAT
    France – 19.6% VAT
    Germany – 16% VAT
    Greece – 18% VAT
    Ireland – 21% VAT
    Italy – 20% VAT
    Luxembourg – 15% VAT
    Netherlands – 19% VAT
    Portugal – 17% VAT
    Spain – 16% VAT
    Sweden – 25% VAT
    United Kingdom – 17.5% VAT

    This will pose several problems for the adult industry namely, how will our billing processors be able to handle transactions from European Union citizens? After all, with so many different VAT rates across the EU their billing systems need to be able to correctly calculate the correct amount of VAT to the surfers final order.

    Several accounting firms have set up new divisions to handle this for the mainstream side of the internet industry however, until just recently, the adult internet was unaware this was happening.

    It would seem that although the international market place is a wholly viable one for adult webmasters to break into, it brings with it more complications that simply breaking the language barrier.

    This new law will be a good test of the adult industry processors to see how they can handle the economic changes of the global market place and, more importantly, how they handle the new frontiers of international marketing on a global scale.

    Article written by Lee

  • Thumbnail Preview TGPs And The Gay Market Place

    Date: 2011.02.24 | Category: TGP | Response: 0

    One of the latest crazes to hit the gay adult market from a webmasters point of view is that of the thumbnail preview TGP and, more surprisingly than this is the fact that this new breed of gay adult TGP seems to attract more traffic than the standard format TGP ever did so, what is a thumbnail preview TGP and just how do you go about making one of your own? This is what we will investigate in this article.

    Thumbnail Preview TGP Basics.

    A thumbnail preview TGP is just as the name suggests, a standard TGP with one main difference, the TGP itself doesn’t list gallery descriptions rather a small preview image of the content placed on each of the galleries submitted. This thumbnail preview is usually size between 100×100 pixels and 60×60 pixels in dimension however, the thumbnail preview size can be determined by the webmaster owning the TGP.

    How Do I Start My Own Thumbnail Preview TGP?

    In order to start your own thumbnail preview TGP you will need a couple of things, first and foremost, a domain name to run it on, the current trend in the gay marketplace is to name your TGP something short, memorable and, well, brand able so, the domain name you choose for your TGP should take all of these aspects into consideration. The next thing you will need in order to run your own gay thumbnail preview TGP will be the script which you use to manage the TGP itself, for this purpose I would highly recommend Autogallery MySQL from http://www.jmbsoft.com it is affordable and, easy to maintain which is a must if you are wanting to run a sizable TGP. One other thing that you may also like to consider investing in for your thumbnail preview TGP is a design, in fact, most of the ‘good’ thumbnail preview TGPs whether they are focused in the straight or gay market, have a clean, almost pay site quality design aspect to them. Of course, you do not need to keep up with the joneses however, if it works for other people, then why not see if it will work for you also?

    Thumbnail TGP Structure.

    So you now have a domain and have purchased the script and / or design that you want to use on your thumbnail preview TGP what next? Well first things are first, you should take a look at some of the other sites that currently exist and see how they do things, find out what things you feel they are doing wrong and, capitalize on that.

    You should also make some decisions now as to the look and feel you want your thumbnail preview TGP to have, how many galleries are you going to list on the front page each day? Will you be utilizing the archives feature of your TGP script? What limitations do you want to put on submissions from other webmasters? These are all aspects of running a TGP that you need to think of prior to opening your site up for general submissions.

    In general however, you will find that most thumbnail preview TGP sites will have roughly 100 thumbnail images on their front page of the site with any additional galleries being listed in their archives section again, you should decide on how you want to maintain your own site.

    Getting Traffic To Your Thumbnail Preview TGP.

    Now you have hopefully set your thumbnail preview TGP live you need to do one final step in making the TGP itself a huge success, get the traffic flowing, one of the best ways to do this, as with any other type of site is to ask your friends and associates to trade traffic with your site however, should this not be an option then you should use more conventional methods such as submitting galleries to other TGP sites ensuring that you use a recip to your TGP on each gallery as well as utilizing other forms of traffic such as cheap brokered traffic, top lists, web rings and, even counters, within a month or so you will soon start to see a steady flow of new webmaster gallery submissions and, with each new submission comes more traffic and ultimately, more income from your site.

    Article written by Lee

  • Gay Adult Marketing 101

    Date: 2011.02.22 | Category: Promotion | Response: 0

    There is a myth out there that gay traffic is hard to convert because a gay surfer is reluctant to buy. This isn’t so. Conversions come down to two things:

    • The gay surfer is discriminating; a membership to a site that has exactly what we want
    • The gay surfer is loyal; I, believe, this comes from our experience as a community. When a Gay surfer decides to purchase a membership, it’s typically for a longer period of time.

    This is evident with the better Gay Pay Sites; conversions may be lower than a straight hardcore site however, membership tend to be longer than the industry average. The gay surfer is discriminating; we look for a long-term membership with a site that has we want whether it’s teens, bears, amateurs, etc.

    With that idea, I always advocate that age-old niche free site philosophy use a variety of sponsor programs on your sites. Typically, my free sites will have one main sponsor (I use Quality Males) then I’ll break my other banner slots down one Teen site, a Twink site and maybe a product like Viagra. But this will vary depending on the “flavor” or “personality” of your site – if you have a gay leather site, my main sponsor will be a Leather sponsor or product, with a variety of other sponsors (one mega site, a teen site, and maybe an adult toy store).

    One marketing option, I tend to see working well is the full-page ad vs. only banners. I, honestly, do not know whether it’s a quality issue, a larger ad or the surfer’s disgust with banner ads, but it works well in our market.

    One thing that experience has proven to me, it makes no difference whether you’re a webmaster to gay or straight traffic, you need to analyze your traffic. If you’re sending traffic out to sponsors and your not seeing the conversions, maybe you need to really look who your surfers are. If you’re lucky enough to know who your surfers are, then look for a specialty sponsor (whether partnership or click-thru program). It’s all a matter of finding the right sponsor programs and tweaking your site (and we all know how that can be). Don’t be afraid to experiment. It’s the long term that we need to be looking at. Remember that this isn’t “Who wants to be a Millionaire is 30 days or less”.

    Gay traffic isn’t difficult to manage as many people think. It’s a matter of patience and understanding your market. And the best way to understand that market, is to ask a successful webmaster in the gay adult market..

    Article written by Gary-Alan

  • Outsourcing – Becoming More Profitable Online

    Date: 2011.02.24 | Category: Employment | Response: 0

    As webmasters we already do a lot of outsourcing from hosting our sites to design and marketing to getting traffic which we send to our sponsors. However, many of us are missing out on opportunities to outsource even more of our work and, by missing these opportunities, we are losing money.

    Outsourcing work can consist of anything from translations, design, scripting, marketing, seo, site submissions and pretty much anything and everything in between.

    However, before we outsource some work to others there are several factors that need to be taken into consideration these are what will be addressed in this article.

    Cost.

    Ensuring we work ‘cost-effectively’ is one thing we all want to do, we need to make a profit whilst still being able to develop our business further. One good way to find out if the costs of outsourcing outweighs the cost of keeping the work in house to make a simple list of both the time and financial involvements both in and out of house. For example, in house you may have employees that need paying to do the work, you will almost certainly need to spend a lot of your own time on the project and, more likely than not you will need to research the work you want to undertake, all of this can become costly when looked at in detail a good reason to outsource your work to another company or individual.

    Benefits.

    How will outsourcing benefit you and your business? As with the cost example above make a list of things that will benefit you from the time saved on the project to the monetary benefits of outsourcing the work and the completion times often, by outsourcing your work you can have it done in much less time than if you handled it yourself ‘in-house’ so to speak.

    Flexibility.

    What are the indirect benefits of you outsourcing your work? Not necessarily the money saved but more along the lines of time management. if you give a designer a list of ideas and suggestions you WANT your work to have, chances are, they will get it right the first time whereas, if you amble along experimenting with what you actually create you may, in effect, take much longer to complete the task in hand. By saving yourself time what else can you get done, whether it is building more sites or marketing your existing sites further the indirect benefits all weigh up more often than not, these benefits will be favorable to outsourcing the work.

    Risk.

    This is probably THE most important thing to take into account when considering outsourcing your work, what happens if, you pay for the outsourcing and, overnight the company who is doing the work for you goes out of business? What happens if someone you have in your employ decides that they would rather be doing the work rather than you outsourcing it? Financially can you afford to outsource the work? All of these factors need to be considered before undertaking any form of outsourcing.

    Basically, what I am trying to tell you is that, if you spend a few moments actually running the numbers as oppose to the ideas you have in respect of your workload you will see that outsourcing can be come a valuable asset to your business and, more importantly, your bottom line profits.

    Article written by Lee

  • Over The Rainbow

    Date: 2011.02.24 | Category: General | Response: 0

    So why is the gay community over the rainbow? As promised today I’ll finish up on the symbols that are prevalent in the gay community. Last week I mention the Pink Triangle and it’s political emergence. And technically, the rainbow flag has a similar political beginning.

    I always love answering a question with another question (it is one of those annoying habits I have). So, when I am asked the “what does the rainbow flag stand for?” I look forward to the response when I ask, in turn, “what do YOU think it means?” Here are my top three favorite answers:

    1 – “It’s colorful and gay people like colors.”

    2 – “It’s a dance party thing”

    3 – “Judy Garland sang Over the Rainbow you guys loved her a lot.” (This has to be my all time favorite.)

    Well like any political symbol, it is a way to distinguish ourselves. But this time we look not to a place in history but we look at the world in general. No matter where you are, whether it is on 8th street in NYC or Rue du Champe in Paris, there will be a gay person somewhere. Now, some may argue that not all cultures and societies will have homosexual present. And I say, “BULL”. They are just in the closet somewhere.

    So in essence, gay men and women cross every racial and religious culture around the world. We come in all shapes, sizes and colors. So what better symbol to show that with than a rainbow, all colors coming together as one – as one community. No matter how culturally diverse our world is, the gay community is made up from a piece of each.

    The rainbow flag and the uses of the rainbow, in the gay community, are diverse. If you see it flying outside on a restaurant wall, and it means it is a gay or gay friendly establishment. See a set of rainbow rings around a friend’s neck, it’s gay fashion accessories. And see a political march with rainbows on posters and flags, it’s a gay assembly.

    Last week I insinuated that the pink triangle was not a symbol to over use in design. Well, in my opinion, the opposite is true with the rainbow and the rainbow flag. I am NOT saying run out and re do all your sites with rainbow backgrounds. No! But, I am saying that the nature of this political symbol is somewhat more flexible. We ourselves took the rainbow and made jewelry, publications, tee shirts and such. And just as the pink triangle, the rainbow will say that it’s ok to be here, you have friends inside or you have nothing to worry about here – be yourself, this place is for you.

    So what have we learned? What some people think as silly symbols that gay people use, actually have an origin – and, a potent origin at that. I still ask, for your own good, that you use them wisely and not over do it. The more you throw symbols around willy-nilly, the more people will think you do not know what you are doing. And the more that the surfers thinks that, the less likely you are to make the sale and get your business to grow.

    Article written by Gary-Alan

  • Tips For Submitting To TGP’s

    Date: 2011.02.24 | Category: TGP | Response: 0

    One of the most popular ways for getting traffic to sites these days is to submit galleries to TGP’s and because it is so popular there is a lot of competition for getting listed. If you like, it is a buyer’s (TGP’s) market, with the supply of galleries exceeding the demand. For example, at Richard’s Realm we only list about 60% of the galleries submitted and that’s after we’ve filtered out unwanted free hosts, free email addresses and submission bots. If we didn’t do that we would be listing about 20%-30% of all submissions.

    Before you begin

    Submitting to TGP’s is a numbers game. It’s all about volume and percentages. The amount of money your gallery generates can be estimated using a formula with 4 elements:

    Total Hits To Gallery X Click Through Ratio X Signup Ratio X $ Per Signup = Total Revenue

    So, for example, 1 in 25 surfers to your gallery clicks on a banner or a link, you use a sponsor paying $30 a signup and you have a 1:400 signup ratio with them from your TGP traffic. The formula then becomes:

    Total Hits To Gallery X 4% X 0.25% X $30 = Total Revenue

    You can see now that the only thing remaining that will affect your Total Revenue is the Total Hits To Gallery. If you increase the Total Hits To Gallery the Total Revenue will also increase.

    Of course, experienced TGP submitters also know that you can work on improving the other elements of the formula to improve Total Revenue. They tweak their galleries and change banner and link placement to maximize the Click Through Ratio. If it is improved and rises from 1 in 25 (4%) to 1 in 20 (5%), their Total Revenue increases overall by 20%.

    Building the gallery

    Examine the formula above and you will see that two elements can be manipulated at the gallery building stage: Click Through Ratio and Signup Ratio.

    It is always said, and surprisingly often overlooked, but select a sponsor for a gallery which complements the gallery’s content. For example, if you build a big tits gallery use a big tits sponsor. With more and more TGP’s becoming categorized people surfing the big tits category will be looking for bit tits and are more likely to be interested in a big tits sponsor!

    In addition, be sure to use sponsors which are not overly-used, sponsors which are little known. If you go through a TGP you will see the same sponsors and banners showing up all the time. If a surfer sees a banner 10 times they are only going to click on it the once. So even if you build the perfect gallery with top notch banner placement and pictures, if the surfer clicked on the same banner on the previous gallery they’re not going to click on yours!

    Selecting TGP’s

    There are hundreds of TGP’s you can submit to. It is usually advantageous to select TGP’s that only post your type of gallery, as well as the more generic ones. For example, submit to TGP’s which only list big tit galleries or galleries with one-legged midget lesbians (if that’s your niche). The more targeted traffic will usually result in better click-through ratios and better signups, especially if you’re using a new or little-known sponsor for the particular niche.

    TGP’s with a moderate level of traffic that send a few hundred hits tend to be quite good. Admittedly, to get any real volume you need to submit to quite a few, but consider using TGSW to do the bulk of it. My reasoning for using the smaller TGP’s is that they tend to list fewer pages and the surfers tend to be less “professional” and adept at dodging banners.

    Submitting your gallery

    There are no real tricks to this bit, but it is very important to remember that TGP’s usually get far more submissions than they need or want. You must try your best not to give them a reason to reject your gallery:

    • Read the rules carefully and follow them. The TGP webmaster doesn’t put them there for fun and if you break them it’s possible you will be blacklisted.
    • Look at the galleries already listed on the TGP to get some idea of what the webmaster likes.
    • Don’t try to be smart and use different names and email addresses to avoid the per webmaster submission limits. Although galleries can look very different, reviewers have a good memory and can often recognize designs, layouts and descriptions. If they spot you trying to cheat you’ll probably end up getting blacklisted.
    • Take a look at their TGP and see what kind of description they like, Adult Buffet have very different descriptions to Richards-Realm. This might not determine whether or not you get listed, but it’s a chance to get a good description of your choice and, hopefully, more hits.
    • Select the right category for your gallery. If you submit your gallery to the “Teens” category and it should be in the “Mature Women” category it will get put there or rejected. If you get the gallery listed in the wrong category you may get more hits, but if a surfer is expecting a nice young lady in the pictures he’s just going to hit his back button and look at the next gallery in the list – probably not even giving your banners a chance to load.

    Monitoring your gallery

    Once you’ve submitted your gallery you should keep an eye on how it performs. View the stats to see who listed you, how many hits they sent and how much you made from the gallery. It is even worthwhile to create galleries dedicated to specific TGP’s, so you can monitor their performance even more closely. If a TGP sends lots of hits but no signups it’s probably worth no longer submitting to them or changing the gallery to see if you can improve the click throughs or signups. Compare before and after stats if you make changes in the gallery layout or sponsor to see if they’re working.

    Whatever you do keep tweaking and monitoring your galleries to get the best possible performance for each of the elements in the revenue formula.

    Article written by Richard

  • Promoting Safe Sex In The Adult Industry

    Date: 2011.02.24 | Category: General | Response: 0

    To most webmasters, the only thing that needs to be considered when building and marketing our websites is the layout of the site, the sponsors that they will be using and ultimately, the amount of money they will make from the site however, there is another side of the adult industry that we should also be considering, the moral side.

    Safe Sex – Morally Speaking.

    We all have our own morals and work ethics however, I think that sometimes most of us push these to the back lines a little when it comes to making a buck which is understandable however, we are in a position of power somewhat over a lot of things that many of us do not even think about, we know that for the vast amount of industry webmasters there are more than 90% of them will actively report child porn sites when they find them however, how much further does this reach and, how much harm could you potentially be doing long term?

    Promoting Safe Sex – The Issues At Hand.

    Step out of your webmaster persona for a short while now while you read this next paragraph and actually think about what is being said, all of us in our communities realize that sexually transmitted diseases and especially HIV/Aids is on the increase although maybe not reported as much the one thing that you can be certain about whether you go to a gym, a bar or a doctors is that we are constantly shown images promoting safe sex, ask yourself how you feel about that and, furthermore, ask yourself if you would have unprotected sex with someone if the answer to this question is yes then the rest of this article will be of no consequence to you however, if the answer is no, then you may like to read on.

    Safe Sex Online.

    Now we have ascertained how you feel about safe sex, why do you not promote this more often on your sites and galleries? We are giving surfers a product that will, in all likelihood fulfill their fantasy and, quite possibly, be mimicked by them at some point in the future. With this in mind I would suggest the following to you if I may. When purchasing content, try to purchase photosets where the models are practicing safe sex, if a surfer see’s a famous porn star using a condom then, ultimately, they themselves may use a condom when they next have sex. When building a site or gallery why not promote a condom affiliate program on the site, either through the use of a text link or a button or banner, not only are you being responsible but, you are also still going to make money should your surfer buy something from your condom sponsor. A good sponsor for Condoms is http://www.condomexpress.com.

    Promoting Safe Sex – The Bigger Picture.

    As mentioned in the opening paragraph of this article, more often than not, webmasters choose to go with bottom line profits over their morals however, thankfully this isn’t always the case. Whether you decide to start promoting safe sex as a method to promote condom sales or, whether you choose to promote safe sex as it is a moral that you believe in, one thing alone will stand true, by showing the surfer that sex can be safe and fun, we are definitely doing our part towards making sure that not every webmaster is seen as morel-less.

    Article written by Lee

  • Cleaning Up The Myths On Scrubbing

    Date: 2011.02.21 | Category: Billing Solutions | Response: 0

    Time and time again on message boards I see the same old topics regarding scrubbing usually preceded by some company being accused of scrubbing their webmasters surfers to much and the webmasters sales being lower because of the sponsor ‘scrubbing’ their surfers however, the reality of this is, it isn’t the sponsors who control how much or how little the surfers credit card transactions are ‘scrubbed’.

    The E-Commerce Dilemma.

    Irrespective of whether you are an online bookmaker, bakery or adult pay site owner the fact of the matter remains that only credit card fraud is on the increase and, in addition to the rise of online credit card fraud the methods in which the perpetrators of these crimes carry them out is also changing often combating the methods put in place by the online transaction processors to stop this happening luckily however, this is where ‘scrubbing’ comes into effect.

    So What Is Scrubbing?

    Scrubbing is a method used by the credit card processor that the companies who’s site you are sending a surfer to uses. Scrubbing is in effect, a method of calculating the probability that any single transaction (or group of transactions) could be fraudulent. That is to say, is being carried out by someone other than the true owner of the credit or debit card.

    Scrubbing is probably the single most useful tool provided to our sponsors by the credit card processors to ensure that every transaction that gets sent to them is credible and, once the transaction is allowed (or not) a part of the information contained with the transaction is sent to a central database to help other clients of that processor guard against receiving unlawful transaction purchases.

    How Does Scrubbing Affect Me?

    As a webmaster, believe it or not, scrubbing is actually a good thing for you. You know that each transaction processed is first of all a legitimate one and, secondly, you know that the sponsor who you are using is not going to go bankrupt due to excessive illegal transaction. This means that the sponsor can improve the services they offer YOU as a webmaster to assist you in making more money.

    In essence, the scrubbing of credit card transactions at a sponsors level increases the amount of money you make long term not only with that individual sponsor but, with every other sponsors who uses the same transaction processor.

    Article written by Lee.

  • Newsletter Know How – A Guide To Writing Newsletters

    Date: 2011.02.23 | Category: Promotion, Writing | Response: 0

    Email newsletters are a great way to make contact with existing clients and, prospective clients which makes them a great marketing tool. The biggest bonus however, over Email newsletters rather than print ones is that you have virtually no cost involved with writing and, ultimately, mailing them out.

    There is a wide variety of online newsletter on the internet. however, probably the simplest form for most webmasters is the email newsletter. Email provides you with a quick way to keep your name out there, build trust with you readers and, hopefully attract a few sales. If you archive your newsletter also this is a great way to get additional pages into the search engines and, as such, it then becomes a good traffic driver to your website regardless of the amount of subscribers you have. However one of the most important benefits of having an email newsletter sent on a regular basis is that it build brand recognition of your website or business.

    Your newsletter should provide information, not just of an advertising nature but that, should also be informative to your subscribers. In doing this you are offering information of value and, ultimately, ensuring that your subscribers remain. However, remember newsletters are for promoting your area of expertise not just a vehicle for revenue generation.

    One of the first things you should consider when deciding to do a newsletter is the amount of commitment you will have to put towards the project. Whether you start a monthly, weekly or, daily newsletter a great deal of commitment must be made to both the newsletter and, more importantly, your subscribers. For example, We generally spend a good 3 days researching the articles that have been submitted and trying to ensure that the details contained within them are relevant at the time of sending the email, this is not an easy task especially when the adult internet is constantly developing. If you don’t have the time to research and maintain consistency in your newsletter, then don’t even consider doing one, it isn’t for you at the present time.

    Now you have decided you can make the commitment required to run a successful email newsletter what do you do next? Collect email addresses. Probably one of the easiest ways to get email subscribers to join your list is to go through your current mail clients contact list and manually add those email addresses or, further still, you may even have an opt in collection program that you have been using for a while but have never really had the time to commit to writing a newsletter worthy of sending out. Remember though, an email list is only as good as the addresses contained within it. You want to run an OPT-IN email list, any other type of list will be considered Spam and, that will do you more damage than good. Of course, if you haven’t already got an email collection program you can find one online there are literally hundreds of them floating around that you can get for free from sites like http://www.hotscripts.com.

    So, you now have your emails, onto writing your newsletter. I think the greatest part of email is that it is somewhat less formal than writing for print copy. Email in fact tends to be very informal in comparison. The best way at approaching writing for an email newsletter is to write how you talk, it is more enjoyable for the reader and gives your newsletter a personality that no one else can emulate. Content wise, that depends on what you do, what would YOU like to see if you subscribed to an email list of the type you are going to be running and, more importantly, what would ensure you stay subscribed to the newsletter? Ask your friends, colleagues and, peers what they would like to see in an email newsletter, often they have been looking for information that is not readily available, this is an area where you then start to provide a service that no one else does.

    So you are at the point where you are starting to realize that running a newsletter is a lot of work correct? Well, it is. However, the effort, work and, time spent in putting your newsletter together will help you build a relationship with people whom, in all actuality, you may probably not ever meet in a face to face situation and, more importantly, it can become a great income generator over time.

    Article written by Lee

  • Designing A 404 Error Document

    Date: 2011.02.21 | Category: WebDesign | Response: 0

    Designing A 404 Error Document.

    Now that we know how to use .htaccess let’s get into how exactly to effectively design a 404 error document page. Here are a few tips when building your document:

    Keep The Design Constant.

    That is, whatever design your web site supports, consider keeping that design when building your error document. This is not mandatory, however. If you have a good reason to stray from your design, then do so. Otherwise, keep it constant.

    Use Attractive Dialog.

    Do not use the word error. Error signifies something is terribly wrong, and while that may be so, you should give that information to your visitor in a very friendly way. Instead, consider writing “Sorry, the page you were looking for is not available at the moment”.

    Include Contact Information.

    Obviously, you want to fix the error, so give the user every opportunity to e-mail you about the error. Some users will not bother to do so, but you still need to give them the opportunity.

    Keep The Visitor Moving.

    Often, 404 error pages are like road blocks, or brick walls that the user cannot pass through. You need to break through the barriers and allow the visitor to keep traveling through your web site. If your web site supports a search capability, include a form on your error document to let them search for the information they were originally seeking. At the very least, include a link to your home page.

    Give Them A Site Map.

    When the user clicks upon a page that is no longer available, or was mistyped by the webmaster, consider adding a link to a site map page, or include your site map right on your 404 error document, so the user can get their bearings within your site, and can locate their desired content quickly and easily.

    Give Them Help.

    List tips on your error document page to help the visitor diagnose the error. For example, ask them to double check the URL in their browser’s address bar. If it’s correct, politely ask them to e-mail you to report the error. Also suggest that they visit your home page (or search utility) to find the information they are after.

    List Some Popular Links.

    Provide the user with a few links to your most popular content areas of your web site, as it is more likely they were searching for that content than anything else.

    As you have seen, error documents are more important than you may think. Merely having a custom error page shows you have put forth effort on your web site and want to help the user find the information they need. Error documents are easy to create and adds professionalism to any web site.

    Article written by Lee

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