• Choosing The Right Sponsor For Your Site

    Date: 2011.02.21 | Category: Sponsors | Response: 0

    Affiliate programs (also frequently called referral or associate programs) have grown today to become one of the most popular ways for you to earn an income from your web site’s traffic. Most affiliate programs are designed to allow you to simply set up and begin earning commissions on visitors and sales you refer. However, the quality of the programs, and the results you will see, very greatly from program to program, making it important to choose wisely which are best for you and your site. It is the purpose of this article to help sort through many of the programs, and offer assistance in determining what to look for.

    My personal experience with affiliate programs goes back over a year and a half, pretty long in Internet terms. Over this period, I researched many of the affiliate programs available on the Internet and, tried to best determine what works best. From my experiences, here are several of the top factors you should take into consideration:

    1- Stability of the company and program

    What I found to be the one of highest priorities for most webmasters is the stability of the affiliate program, and the company. This should be one of your top considerations when evaluating programs. Is the company stable and financially sound? Do they offer assistance with promoting the opportunity? And, do they pay in a timely fashion? Often, webmasters have been lured in by offers of high commissions, only to find out they will never see a paycheck, despite referring hundreds, or even hundreds of thousands, of visitors.

    2- Synergies with your site

    I am a big proponent of this. All too often, I see sites sign up for every affiliate program they can, figuring if they make a few bucks on each, that they will be profitable. For a select few, this may very well work. However, for most sites it will not, and many cases you will turn off your audience because of the ‘over-commercialization’ of your site. As you are considering the various affiliate programs available, be sure to consider what exactly your audience, your visitors, might be interested in clicking on, and eventually buying.

    For example, if your site caters to a general audience, then perhaps general affiliate programs such as Adult Revenue Service, will be effective. Or perhaps Evidence Eliminator, which allows you to sell privacy / security software. If your site only caters to a specific niche, programs such as Adult Revenue Service should be excellent money-makers as they have a wide and varied selection of adult sites which you may promote. The key is to not just think of the affiliate program as a way for you to make some easy money, but rather an extension of your web site, a service you offer your visitors to help them find the products or services they are interested in, at good prices, and with a company they can trust.

    3- Commission Tracking

    An important aspect to consider is whether or not the affiliate program offers some way for you to track your sales, and even the number of visitors you refer. There are several ways this can be accomplished, such as real-time, online reports showing you sales and your commissions. Or perhaps sales can be tracked through a simple email each time you receive a new customer. This can be very important for allowing you to test and evaluate the effectiveness of the program, make comparisons with other programs or advertising opportunities, and give you piece of mind that you are receiving what is fairly do.

    4- Opportunity for Repeat Sales

    As any business person knows, a business can not generally survive on one-time purchases. Instead you have to find ways to not only attract new customers, but also keep the ones you have. This is also very true with affiliate programs. One of the largest complaints many webmasters have had with sponsors is that they refer a customer once, see their $35 commission, but in the process the customer bookmarked the Sponsors tour page. The next time the surfer is interested in buying a membership, they return to the sponsors site through the bookmark, and the webmaster never sees another penny.

    Several programs have tried to alleviate this. Programs such as Adult Revenue Service avoid this problem by offering services (Daily Updated Pictures, Email Newsletter) which customers, once signed up for, use month after month. This allows them to pay residual commissions for as long as the surfer maintains their free membership to the site or, alternately, keeps returning to the page. This helps turn average programs into exceptional opportunities, because you can earn for months, perhaps even years, on referrals you made in your first, and subsequent months.

    Other Factors

    In summary, it is important to look at all of these main factors and several others, including the commission rates they pay (I didn’t discuss this because they are generally easily comparable), the frequency of payment checks (they generally range from weekly to quarterly), and/or the minimum dollar value you must accumulate before receiving a check (they range from nothing to $50). A couple of other important factors: be VERY wary of any program the requires a payment or ‘membership fee’ for you to join or act as an affiliate. And, be sure to check what method they use to track sales themselves. Programs that require the visitor to remember your name, or your site’s name, and enter it in when ordering, will result in many lost commissions.

    Article written by Lee.

  • Building A Surfer Trap – Stage 5

    Date: 2011.02.21 | Category: Traffic | Response: 0

    So we hit stage 5 in this surfer trap tutorial.

    It was brought to my attention this morning that we never added any ALT tags to our single FPA link so, in a change to the planned tutorial I am going to touch on this stage as, once the search engines get to our surfer traps this is going to be a crucial aspect on how highly we get ranked.

    So what’s next?

    Ok, now what you have to do is go back to manually editing the FPA’s (All of them!)

    What you need to do is this…

    Take the Multi-Site FPA first then, on ALL of the links that lead to the single site FPA’s you need to add the ALT tag. Again, in the same way as we did originally however, instead of using this tag on the images we will use this on the actual TEXT of the link so, for example the link which may be:

    ‘Voyeur Porn’ leading to the FPA you have for the Voyeur niche in the HTML coding will already look like this:

    <a href=”mydomain.com”>Voyeur Porn</a>

    Will get turned into:

    <a href=”mydomain.com” ALT=”More Niche Related Keywords”>Voyeur Porn</a>

    The reason we are going back over these links now and not earlier on is because you should hopefully have started to get a small amount of traffic from your counter impressions. These counters are virtually ALWAYS being crawled by the search engines due to the amount of people linking to them so, by optimizing our site at this stage, it makes it less work in getting into the search engines.

    One other thing that we can now start to do (as we did a couple of stages back) is to create some more HTML pages with some tables on them, however, these will be HTML pages on their own with no images on them. Again however, you should make them 4 columns across and two rows high.

    What you want to add into these tables are NICHE links so for example, taking the TEEN niche we would make eight links like:

    Teen Sex
    College Girls
    Erotic Teens
    Teen Porn
    Etc
    Etc
    Etc
    Etc…

    You should do this for each of the MAIN niches so you would have a table for Teen, Gay, Mature, Asian, Ebony, Fetish and one for General and again, these should link to the NICHE FPA’s that you already have created.

    These tables will be used for another console on our surfer trap however, before we implement this console we are going to have some fun with them.

    Article written by Lee

  • Personality Plus

    Date: 2011.02.24 | Category: Promotion | Response: 0

    I have been selling to the gay market now for 5 years. And one trend I have noticed that works best in ANY marketing attempt is to make it personal as possible. Now this is true in any marketing venue; however, the same tactics of Personality I have used in the straight market were not enough for the gay market.

    The gay market is better served when the surfer BELIEVES, not just feels, you know him and know what he wants. This goes back to my previous comments on knowing your niche.

    I really believe that the “1 to 1 dialogue” you can have with your surfers is more important than just high traffic averages when making sales. Giving him the sense that he matters to you, a sense of community, a sense that you are here just for him is all accomplished by adding your own personality to your work.

    In many avenues I have said “talk to the surfer”. I have said it so much you are all probably sick of hearing it. But it WORKS. With many of my straight sites, I attempt to speak quickly and to the point, because while I know straight people I don’t know what is going to fly all the time. In those cases, though, instead of saying, “Click Here for Great Sex Sites” I will probably phrase it as “The best site on the net and Cheaper than a six pack of beer”. Am I being heterophobic with my lack of enthusiasm? Maybe. It is how I approach it and it does work.

    On my side of the fence, I would talk the talk, differently. While the basics remain the same, “talk to the surfer”, I approach it in a more personal manner… Again, instead of using “Click Here”, I would go with “Hmm, Hmm … I followed this yummy thing to Absolutely Male. I have to tell you, I had more fun here than anywhere else on the net. Made my toes curl and then some…” Enough of that now, huh? = )

    I do not stop at just the marketing. I do the same thing when it comes to the body of my sites. I will add statements that include a recent trip to the local gay watering hole, the men I saw on the beach, my own experience with a man in uniform, and so on depending on the theme of the site. And, yes since I’m not a total sex fiend, I do make things up as I go along ; )

    Recently, I have received letters from webmaster who have worked the personality approach. They have found a lot of success. However their bigger complaint was they now had a lot more bookmarkers than before. That’s great, as far as I’m concerned. This means they have been to glean a following of loyal surfers. And if you can work it, it is that loyalty that can make a HUGE difference. I think I will save how to work that loyalty factor for a future article or post.

    The gay adult net has gone full circle. In the beginning, personality was the KEY to success. Then we followed suit with most of the adult web and moved away from it to a “here’s some porn now buy something” attitude. Right now, when the going seems to be getting tough, our surfers are looking for the exact thing that made us different to begin personality and community.

    Article written by Gary-Alan

  • Marketing to European Surfers

    Date: 2011.02.22 | Category: Promotion | Response: 0

    Marketing to European Surfers.

    Today we’ll try to answer couple of questions regarding dialers and how to market them to European traffic.

    How to get traffic to your European market targeted site?

    Pretty much the same way as for all the other sites, lets German market for example (Germany, Austria, Switzerland) use SE’s, German link-lists, TGPs,… feed site with your own traffic, and don’t forget to use exit-consoles.

    Is your site translated into specific language?

    Yes, of course you won’t get far using English template on German/Spanish.. sites… You can always contact Adult Site Translation if you need help with translations.

    What sponsor should you use?

    That is pretty hard to say. Practically since almost every European based sponsor offers dialers so it doesn’t really matter which one you choose. It’s the same with per sign-up sponsors: It depends how good you are in sending traffic to them. And as always try couple of them and see which one works best for you. Most of the sponsors will offer to your surfers to pay by CC, bank account and dialers.

    Me personally, I don’t really advertise dialers. I go for sign-ups because most if not all European sponsors are recurring and it brings more money in the long run. But if a surfer wants to pay the (admittedly) high phone bills – that’s fine with me In fact, sometimes I get more money from a 0190-number (dialer number in Germany starts with 0190) than I’d get if the surfer would sign-up with his CC and would cancel his membership after the first payment.

    Why are dialers so successful in the German/European market?
    Well, I can think of 3 reasons for this:

    1.) 0190-numbers are very common in Germany. Many support-hotlines use them, you can download logos for your cell phone via 0190, you can get health-tips via 0190, fax-numbers, etc… Germans see those numbers everywhere and get used to them. Of course they know that they are expensive but I think they tend to forget this because they are so common.

    2.) Much of my income from dialers is from Swiss and Austrian people. Especially surfers from Switzerland LOVE dialers (Some of them spend hours/nights with dialers and in the end if i get 50% of that for me is not bad, isn’t it? :) I think they love dialers because they hesitate to give out the information on their CC (if they have any) and they can’t/don’t like to transfer their money via bank transfers. So dialers are actually their only way to get into the members-area.

    3.) Credit cards are not very common in Germany. I would guess only some 30% have one and many who have one don’t believe that CC transactions on the internet are secure. So most of the surfers have only 2 options left: Paying by bank account or using a dialer. The bank account has 2 disadvantages in the eyes of the surfers: 1st “The sponsor knows my name, my account number, where I live and that I’m a greasy little wanker who pays for porn. -Maybe this sponsor is going to tell my neighbors about it-” 2nd “How can I explain this to my wife?” On the other hand the dialer has advantages: 1st It is anonymous. Nobody knows who and where the surfer is. 2nd The dialer is faster than typing all the necessary information needed for a bank transaction. A few seconds for a 35kb download and the surfer is ready to go. 3rd You can always find a reason why there’s this 0190-number on the phone-bill. “Well darling, you know, I had problems with my new graphic card and I had to contact the customer-support. Those damn bastards are on a 0190-number what what can I do?”

    Well, that’s about it on dialers. One warning at the end: If you like to give them a try beware of those that do auto-downloads and auto-installations. Surfers don’t like them. Use dialers where the surfers needs to click somewhere to download and install them.

    Article written by Lee

  • What Is The Golden Ratio?

    Date: 2011.02.24 | Category: Sponsors | Response: 0

    Its a little known marketing technique that say that, as long as the longest side on any oblong is 1.6 times the length of the shortest side of the same oblong people will be more likely to prefer that shape over any other shape.

    Why do they prefer this size? Because it occurs naturally and, subconsciously EVERY LIVING PERSON is attracted to this trait.

    An example of this is as follows:

    1) Stand Up
    2) Measure the distance from your head to your feet and write this measurement down
    3) Measure the distance from your Navel write this figure down.

    The length of your ENTIRE body is 1.6 times longer than from your Navel to your feet!!

    The same is also true for the length of your arm from shoulder to finger tip, then from elbow to finger tip.

    The same is true for credit cards, the longest side is 1.6 times longer than than the shorter side!

    Think about this for a second, banner ads, what shape are they? Oblong except, they don’t employ the ‘golden ratio’ what if, just what if, you used some banner ads that employed this ‘golden ratio’ who says banners have to be 468×60 in size?

    Why not try making some ‘basic’ banners in paint or a decent graphics program utilizing the 1.6 rule and see if your click thru’s increase, personally, I will bet my earnings last month that they will.

    On the same way of thinking towards marketing, table ads, money bars, etc, why not incorporate this idea into them also? It cant hurt and who knows it may just work.

    the math to work this ‘golden ratio’ out is as follows for Image a above:

    shortest side (60) x 1.6 = (90) Longest side

    You don’t even need to be a genius to make your own ads using this method as the people at Microsoft supplied you with a calculator.

    Article written by Lee

  • How To Use ALT Tags On Your Sites

    Date: 2011.02.24 | Category: WebDesign | Response: 0

    One simple technique can improve your search engine rank, make site navigation easier, and increase the accessibility of your site to disabled visitors. Yet, as many as 78% of sites don’t use it! Boost your site’s profile with human visitors and search engine spiders with the <ALT> tag.

    Inserting ALT Text

    Adding <ALT> descriptions to your <IMG> tags is quick and easy. You don’t have to do any complex HTML coding. If you can describe your image or link, then you can add ALT tags to your code.

    We’ve used some examples below:

    <img src="thumbnails/porn.jpg" 
      width="100" height="78" ALT="Explicit Teenage Sex Pictures">

    You can also include an ALT tag when your image is a link:

    <a href="porn.html"> 
    <img src="thumbnails/porn.jpg" 
    width="100" height="78" ALT="Explicit Teenage Sex Pictures"></a>

    Ideally, your ALT text descriptions should be complete sentences, rather than a list of keywords or obscure phrase like “company logo small 2.” Remember that all visitors are likely to see (or hear) some version of your ALT text so be sure that it’s meaningful.

    Optimize ALT Descriptions For Search Engines

    Besides helping human visitors, ALT descriptions help you rank higher in some search engines. AltaVista and Google are two of the search engines that use ALT descriptive text when they rank Web sites. The growth of search engine/directory partnerships means that a high rank in one engine can often translate into an improved rank on its partner sites.

    Search engine algorithms calculate the number of times keywords are repeated and give higher rank to pages that use them often. Keywords in the ALT descriptive text help you increase their frequency on the page. Search engines assume the terms are more relevant and important if they’re used in the page content, not just listed in the META tag.

    For instance, the descriptive text in the example code uses keywords and keyword phrases from the META keyword tag: Explicit Teenage Sex Pictures. Since these are relevant to the site’s content, they’re easy to include as descriptive text.

    If you’re having problems choosing relevant, targeted keywords, refer to this article, How To Pick Your Keywords. It provides helpful tips about selecting keywords and using them to improve your search engine ranking.

    Make Your Web Site Sticky

    ALT tags help you promote your site in another way too: they help make it “sticky.” Sticky means that visitors stay at your site longer so they see your advertising and purchase your memberships. Visitors who feel comfortable at a site will stay longer – and hopefully return more often to make further purchases.

    Disabled visitors who use text-only or spoken word browsers rely on the ALT text for clues about the image’s content and function. This can be a lucrative audience: they represent a worldwide audience of 750 million and spend twice as much time online as the average user. But it isn’t just a disability issue: ALT tags make your site more accessible to everyone.

    Visitors see your ALT text while the images are downloading or when they mouse over images. The descriptive text helps them decide if they want to wait for an image to download or move on to a different page. If your image is also a link, then visitors can read the explanatory text and quickly jump to the section they want.

    Site navigation is easier, so impatient visitors are less likely to leave the site.

    Don’t Follow The Crowd

    ALT tags are a small addition to your HTML code that can make a big impact on your site. Since many of your competitors don’t use them, give your site and edge and include them on all images.

    Article Written By Lee

  • Now They Signed Up – Learn How To Keep Them

    Date: 2011.02.22 | Category: General | Response: 0

    Member retention is going to have a large effect on the adult industry over the next few months, with Visa chargeback rates being lowered and, many affiliate programs lowering their payout model something has to give and, hopefully, the thing that does give will be that affiliate programs start to realize that once they have your surfer, it becomes their responsibility to make that member retain.

    With that in mind this article will look at a few things that we have been doing on some of our paysites for the last few months and, instead of having to provide an excess of plug in content we have started updating our sites regularly within the niche confines of what our members are actually looking for, also, despite this increase in content, we have started doing something unique so far as member retention goes – actually communicating with the member directly.

    Communication Pays.

    Actually spending the time to listen to what your members want can be beneficial on many levels for example, how many of the big sponsors offer the member a chance to become involved in a ‘community’ inside their paysites, i can only think of 3 paysites that i have personally visited that do this.

    Often, offering your members a way to communicate to YOU what they want inside the site can, and usually will increase the value of their membership to you in the long run. offer your members weekly polls, offer them incentives to keep an active membership, perhaps some kind of loyalty program, in addition to a method of your paysite members being able to communicate to each other inside your site.

    Content Updates.

    We all know that paysites need to update however, how many paysite owners spend the time to ask their member what they are looking for? As mention in the previous section, offer your members polls on the next updates you will be doing, ask them what sections of the site need improving and, more importantly, ask them if they are happy with how your site looks and feels overall.

    Renewal Time.

    So you have managed to keep hold of your paysite member for a few days without them canceling and, their trial period is ending what now? Well, more often than not, communicating to the member that they are about to get rebilled can have a positive effect, send them an email prior to the rebill informing them of what your next set of updates will be, let them know they are a valued member of the site and, more importantly than this, that you are there to help them and listen to their suggestions. This is also an ideal time to remind them of why they joined your site in the first place, you have a lot of exclusive content that, simply put, no other paysite can offer them, you listen to their feedback and, again, value their feedback, all of these things will ensure that your member base retains well over the trial period.

    Second Month Renewals.

    So you have managed to keep your member for a month, and, again they are due a rebill, as with the first rebill you gave them, re-iterate the points of your site and, tell them what has changed over the past month, give them some sales speak about how your site is doing and, more importantly, what you have coming next month, by communicating these updates to your members a day or so before they have to renew, you should, in all honesty, keep their interest in your paysite and, more importantly, make more money from your members.

    So Your Member Cancels.

    Okay, so perhaps you managed to rebill your member for a few month or, perhaps they left after the trial period, what now? Simple, send them a follow up email, find out the reasons they cancelled their membership to your site and, see if you can offer them an alternative to stay, perhaps a reduced cost membership or, maybe even an alternative site altogether, if they entered your teen pay site and, were looking for amateur teen pics, even though you know you don’t have them yet, you will probably know of a site that does, tell this cancelled membership about this site and, get them to try it out, if you can match what the surfer is looking for to a site you own then you have a second chance at keeping their membership and, making money.

    Retention Overview.

    When all is said and done the one thing that is apparent so far as pay sites go is that a lot of them do not communicate with their members and build the sites they operate around what their members are looking for, we can all say we actually do this constantly but, how many of us really, hand on heart, can prove that they ask, listen and, more importantly, implement the feedback from their members base?

    Article written by Lee

  • Billing Solutions For International Surfers

    Date: 2011.02.21 | Category: Billing Solutions | Response: 0

    We all know the lifeblood of the webmaster is to be able to accept credit cards for site access however, with the global markets emerging more and more, many webmasters still do not realize that they can accept credit cards from international countries at little or no extra cost to themselves or, their business.

    Presuming you already have your sites translated into a selection of global formats you need to make sure you can process foreign transactions and, these should be handled differently than regular US based credit card users however. This is what we will approach upon in this article.

    The main reason we own our businesses is to turn a profit and, from a profit making point of view is just how the details below will enable you to benefit your long term global business.

    The first step you need to take in order to correctly ‘charge’ your international customers is to ensure that you are sending them to the right language, after all, over 70% of internet users can not speak English, let alone read it. This is where having some geo-scripting comes in handy on your join page, the second the surfer hits this page he (or she) will be directed to a localized version of your join page.

    Now that you have the surfer on your join page you also need to ensure they have a variety of options available to them to actually finalize the purchase however, you should also ensure that, if they want to view your join page in another language, that they have this as an option too.

    Some alternate payment methods for your international customs could include one or more of the following, PayPal, JCB, Mastercard, Discover, Maestro, EuroDebit, Checks and, of course, a dialer.

    I would however use the dialer as a last minute option should their chosen method of payment not be accepted.

    Even though you may run a ‘recurring’ based site, you might not want to have your foreign surfers recur and risk having their card declined when it comes to authorizing your charge next, for this reason you may like to add the option of a 3 month membership or perhaps a 6 month membership however, make sure you lower the cost of this membership in relation to buying a monthly membership, this might just be the clincher you need to close the international sale.

    As with any purchase the after sales support is also needed, especially if you are wanting your international customer to rebill for several months and, trust me, they WILL rebill, often for in excess of 6 months. They pulled their credit or debit card out for a reason and, they will stay if you can give them more reason too.

    With any type of sale a follow up is always good, many sponsors and processors send out an email automatically upon sign up, however, how many of these emails are written in the surfers native tongue?

    In conclusion, when dealing with international customers you should cater to them NOT make them cater to YOU by doing this you will ensure the longevity of your international business.

    Finally, if you have any type of online business you should carefully consider the global market place as it is growing a rapid rate with millions of new international surfers coming online each year this would be a bad business choice on your part if you were not to cater for them.

    Article written by Lee.

  • GEO::IP – What Is It?

    Date: 2011.02.22 | Category: General, Hosting | Response: 0

    As more and more webmasters investigate the international market place to expand their online businesses I thought it would be prudent to take a look at one of the more important modules of Apache and, just how this module can help webmasters to monetize their international traffic. What is this module? GEO::IP.

    Geo I.p – The Basics.

    GEO::IP is an Apache module which is able to recognize countries by specific I.P blocks. GEO::IP in itself is, in effect a database of the current i.p addresses in use on the internet across the globe. When used in conjunction with various scripting languages, Perl, Php, Etc the Apache GEO::IP module can assist online businesses with the following:

    Detecting credit card fraud.
    Automatically select the geographically closest mirror.
    Analyzing your web server logs to determine the countries of your visitors.

    What this means to the webmaster is that they can now market their sites to a specific language or, country in addition to either redirecting or, refusing other countries / languages access to their online sites.

    GEO::IP Module – Where To Find It.

    The GEO::IP module is available from several sources online in either paid or, free forms. The most up-to-date and professional form of the GEO::IP module can be found on the Maxmind website ( http://www.maxmind.com ).

    Once you have the GEO::IP module you should either ask your host to, or, install it yourself on your Apache based web server.

    Geo I.p – Different Modules.

    In addition to the simplistic ‘country i.p’ based detection, there is also another more complex GEO::IP module, this module is often referred to as ‘I.p to Location’ which, in simplistic terms means that you can target specific cities of the world hence, if you want to offer a service to surfers in Miami, you are able to redirect your Miami surfers to a page with content of specific interest to them.

    Redirecting Traffic.

    Geo i.p is the basis behind most of the international traffic redirection systems available for webmasters to use in order to monetize their global traffic more efficiently, whether those systems are paid, free, subscription based or, otherwise they will ALL use the fundamental basics of the GEO::IP module.

    Through the use of the geoip module you will be able to maximize and filter the traffic sources you currently have and, decide on whether you send your surfers to a Pay site, a dialer or, a traffic trade.

    Scripting – Putting GEO::IP To Work.

    Many programming firms are now looking at the global market place in addition to webmasters as they now have the ability to offer their clients a wider product base from country specific banner displays to multi-lingual tours, programmers can develop new ways to enable webmasters to profit from their traffic unlike ever before. One such company is Geo Scripting ( http://www.geoscripting.com ).

    GEO::IP – Overview.

    All in all the Geo i.p Apache module is going to become more and more prominent in the industry, sponsors are already starting to use country specific redirects on their affiliates traffic base and, individual webmasters are beginning to capitalize on this module through redirecting their own traffic to the sponsors that offer them multi-lingual paysites. When all is said and done, I am all for anything that can better assist webmasters in monetizing their global revenue streams especially as in the last 4 years I have been online it would only seem to be the last 2 months when this untapped source of income has come into the forefront of the adult industry.

    Article written by Le

  • Designing A 404 Error Document

    Date: 2011.02.21 | Category: WebDesign | Response: 0

    Designing A 404 Error Document.

    Now that we know how to use .htaccess let’s get into how exactly to effectively design a 404 error document page. Here are a few tips when building your document:

    Keep The Design Constant.

    That is, whatever design your web site supports, consider keeping that design when building your error document. This is not mandatory, however. If you have a good reason to stray from your design, then do so. Otherwise, keep it constant.

    Use Attractive Dialog.

    Do not use the word error. Error signifies something is terribly wrong, and while that may be so, you should give that information to your visitor in a very friendly way. Instead, consider writing “Sorry, the page you were looking for is not available at the moment”.

    Include Contact Information.

    Obviously, you want to fix the error, so give the user every opportunity to e-mail you about the error. Some users will not bother to do so, but you still need to give them the opportunity.

    Keep The Visitor Moving.

    Often, 404 error pages are like road blocks, or brick walls that the user cannot pass through. You need to break through the barriers and allow the visitor to keep traveling through your web site. If your web site supports a search capability, include a form on your error document to let them search for the information they were originally seeking. At the very least, include a link to your home page.

    Give Them A Site Map.

    When the user clicks upon a page that is no longer available, or was mistyped by the webmaster, consider adding a link to a site map page, or include your site map right on your 404 error document, so the user can get their bearings within your site, and can locate their desired content quickly and easily.

    Give Them Help.

    List tips on your error document page to help the visitor diagnose the error. For example, ask them to double check the URL in their browser’s address bar. If it’s correct, politely ask them to e-mail you to report the error. Also suggest that they visit your home page (or search utility) to find the information they are after.

    List Some Popular Links.

    Provide the user with a few links to your most popular content areas of your web site, as it is more likely they were searching for that content than anything else.

    As you have seen, error documents are more important than you may think. Merely having a custom error page shows you have put forth effort on your web site and want to help the user find the information they need. Error documents are easy to create and adds professionalism to any web site.

    Article written by Lee

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