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Now They Signed Up – Learn How To Keep Them
Member retention is going to have a large effect on the adult industry over the next few months, with Visa chargeback rates being lowered and, many affiliate programs lowering their payout model something has to give and, hopefully, the thing that does give will be that affiliate programs start to realize that once they have your surfer, it becomes their responsibility to make that member retain.
With that in mind this article will look at a few things that we have been doing on some of our paysites for the last few months and, instead of having to provide an excess of plug in content we have started updating our sites regularly within the niche confines of what our members are actually looking for, also, despite this increase in content, we have started doing something unique so far as member retention goes – actually communicating with the member directly.
Communication Pays.
Actually spending the time to listen to what your members want can be beneficial on many levels for example, how many of the big sponsors offer the member a chance to become involved in a ‘community’ inside their paysites, i can only think of 3 paysites that i have personally visited that do this.Often, offering your members a way to communicate to YOU what they want inside the site can, and usually will increase the value of their membership to you in the long run. offer your members weekly polls, offer them incentives to keep an active membership, perhaps some kind of loyalty program, in addition to a method of your paysite members being able to communicate to each other inside your site.
Content Updates.
We all know that paysites need to update however, how many paysite owners spend the time to ask their member what they are looking for? As mention in the previous section, offer your members polls on the next updates you will be doing, ask them what sections of the site need improving and, more importantly, ask them if they are happy with how your site looks and feels overall.Renewal Time.
So you have managed to keep hold of your paysite member for a few days without them canceling and, their trial period is ending what now? Well, more often than not, communicating to the member that they are about to get rebilled can have a positive effect, send them an email prior to the rebill informing them of what your next set of updates will be, let them know they are a valued member of the site and, more importantly than this, that you are there to help them and listen to their suggestions. This is also an ideal time to remind them of why they joined your site in the first place, you have a lot of exclusive content that, simply put, no other paysite can offer them, you listen to their feedback and, again, value their feedback, all of these things will ensure that your member base retains well over the trial period.Second Month Renewals.
So you have managed to keep your member for a month, and, again they are due a rebill, as with the first rebill you gave them, re-iterate the points of your site and, tell them what has changed over the past month, give them some sales speak about how your site is doing and, more importantly, what you have coming next month, by communicating these updates to your members a day or so before they have to renew, you should, in all honesty, keep their interest in your paysite and, more importantly, make more money from your members.So Your Member Cancels.
Okay, so perhaps you managed to rebill your member for a few month or, perhaps they left after the trial period, what now? Simple, send them a follow up email, find out the reasons they cancelled their membership to your site and, see if you can offer them an alternative to stay, perhaps a reduced cost membership or, maybe even an alternative site altogether, if they entered your teen pay site and, were looking for amateur teen pics, even though you know you don’t have them yet, you will probably know of a site that does, tell this cancelled membership about this site and, get them to try it out, if you can match what the surfer is looking for to a site you own then you have a second chance at keeping their membership and, making money.Retention Overview.
When all is said and done the one thing that is apparent so far as pay sites go is that a lot of them do not communicate with their members and build the sites they operate around what their members are looking for, we can all say we actually do this constantly but, how many of us really, hand on heart, can prove that they ask, listen and, more importantly, implement the feedback from their members base?Article written by Lee
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Viral Marketing – Catching The Marketing Bug
The term viral marketing is offensive. Call yourself a viral marketer and, people will often take two steps back. I know I would do. It is a sinister thing, the simple virus is fraught with doom, not quite dead yet not fully alive, it exists in that nether region somewhere between horror movies and disaster films.
That said however, you have to admire the skills of the viral marketer. They have a way of winning by sheer weight of numbers alone. They piggy back on everyone else and use their resources to grow their own. In the right circumstances the viral marketer can grow exponentially. A virus doesn’t have to mate, it just replicates itself again and, again and, again increasing its power, doubling its effect with each replication.
I
I I
I I I I
I I I I I I
I I I I I I I IIn a few short generations, a viral marketing population can boom as seen in the diagram above.
Viral marketing defined.
What does a virus have to do with viral marketing? Viral marketing describes any strategy that encourages individuals to pass on a marketing message to others, creating the potential for mass growth in the messages exposure and influence.
Like viruses, such strategies take advantage of rapid multiplication to explode the message to hundreds, even thousands in a relatively short period of time.
Before the advent of the internet viral marketing was often referred to as ‘word of mouth’. However, for better or for worse, the term viral marketing has infected.
One classic example of this marketing technique is Hotmail.com one of the first free web based email services. Their strategy was simple.
Give away free email addresses and services.
Attach a simple tag at the bottom of every free message sent out.
Watch people email their friends, colleagues and family.
Watch these same friends colleagues and family join up to their service.
See the message propelled to an ever increasing audience, all for free.In closing viral marketing is like watching the tiny ripples of a single pebble dropped pond, one small splash can create ever increasing circles which in turn could create ever increasing revenues.
Article Written By Lee
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New European V.A.T Laws – Are You Prepared?
Under a new law that has been passed in the EU from July 1st 2003 any internet based company selling services or goods to customers inside the EU will have to pay the member state of their customer/client the equivalent V.A.T (Value Added Tax) Rate.
This in itself is not a big problem, online business have been paying taxes for many years, the problems start to occur when you take a look at the current state of the V.A.T system in the EU state members on an individual basis.
The following list shows the percentage of V.A.T that you will need to add to your clients bills if they are located inside a member state of the EU:
Austria – 20% VAT
Belgium – 21% VAT
Denmark – 25% VAT
Finland – 22% VAT
France – 19.6% VAT
Germany – 16% VAT
Greece – 18% VAT
Ireland – 21% VAT
Italy – 20% VAT
Luxembourg – 15% VAT
Netherlands – 19% VAT
Portugal – 17% VAT
Spain – 16% VAT
Sweden – 25% VAT
United Kingdom – 17.5% VATThis will pose several problems for the adult industry namely, how will our billing processors be able to handle transactions from European Union citizens? After all, with so many different VAT rates across the EU their billing systems need to be able to correctly calculate the correct amount of VAT to the surfers final order.
Several accounting firms have set up new divisions to handle this for the mainstream side of the internet industry however, until just recently, the adult internet was unaware this was happening.
It would seem that although the international market place is a wholly viable one for adult webmasters to break into, it brings with it more complications that simply breaking the language barrier.
This new law will be a good test of the adult industry processors to see how they can handle the economic changes of the global market place and, more importantly, how they handle the new frontiers of international marketing on a global scale.
Article written by Lee
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Records Keeping Compliance Checklist for European Content Providers
More and more European Content Producers are choosing to do business with American. webmasters. While citizens of foreign countries cannot be compelled to comply with United States’ restrictions on the creation of adult material, business realities are forcing foreign content producers to consider voluntary compliance. American webmasters, painfully cognizant of the increasing need to focus on legal compliance, consistently reject foreign content that is not produced in compliance with 18 U.S.C. §2257. Non-compliant content not only increases the risk that an underage model could slip through, but failure to strictly comply is itself a federal felony, exposing those involved to a 2-year prison term. Given the substantial compliance motivations involved, foreign content producers are expected to adopt the U.S. requirements as the global standard for creation of sexually explicit imagery. The following constitutes a bare minimum checklist for compliance with the requirements of Section 2257:
1) Assume that all erotic images require Section 2257 compliance: While the law only applies to actual “sexually explicit activity,” it is ill-advised for the content producer or the webmaster to attempt to guess which images require compliance, and which can be safely distributed without compliance. Since child pornography does not require the depiction of sexual activity to meet the federal definition, such distinctions can be risky business. And, in any event, a release given by a minor normally is not enforceable.
2) Obtain a signed compliance form created by a competent attorney: Section 2257 requires that certain records be created containing certain information. The right form is the best place to start.
3) Obtain, at a minimum, the following information from each model:
a. Date Of Birth
b. Legal Name
c. All other names, aliases, nick names, stage names, and maiden names
d. Social Security Number
e. Copy of Government-Issued Identification containing a picture; preferably 2 pieces of identification. Note the requirement that the producer actually examine the identification document, not just the copies.
f. Address, phone and other contact information
g. The model’s signature
4) Require the model to execute a binding model release prepared by a competent attorney. The images are only as legal as the model release backing them up. If all relevant rights have not been transferred and released by a valid model release, both the webmaster and the content producer are subject to claims once the content is displayed on a Web site.
5) Maintain the records so that they are cross-indexed by the models’ legal names and stage names and by web page. Alternatively, provide copies of all records to the webmaster if the webmaster will act as Records Custodian. You need to discuss the particulars of this with an attorney, because each circumstance may be unique.
6) The Records Custodian should maintain an off-site backup copy of the records: What happens if there is a fire or a government seizure?
7) Include a conspicuous records custodian disclosure on all CD’s / DVD’s containing erotic imagery, including the full legal name of the custodian and physical address where the records are kept. The disclosure should also certify that all models are over the age of 18, and include the date when the content was first created, published or republished. Placement of the disclosure on the product should be reviewed by an attorney.
Only through strict compliance with the mandates of Section 2257 will American webmasters fully embrace content produced overseas. The right compliance procedure will open profitable markets for foreign content producers, and result in a wider variety of adult content for both webmasters and consumers.
Article written by Lawrence Walters
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Building A Surfer Trap – Stage 7
Here we go with Stage 7 in this Surfer Trap tutorial.
We should by now have a rather complex looking surfer trap, pop up consoles and blur consoles on all of the pages within it, all of these same pages interlinking each other indefinitely.
So, we are starting to get some traffic to this beauty from our existing sites and the counters we implemented but, how can we get some more traffic for FREE?
What I suggest we do next to this little baby is to add a banner exchange code to EACH of the FPA’s we have and also, onto the larger table console we created.
You should sign up for one banner exchange code for this trap, you might like to search around for a banner exchange that lets you have a decent ratio of impressions.
Once you have signed up for your banner exchange code, you now need to copy this coding into the BOTTOM of all of your FPA HTML pages including the Multi-Site FPA.
Now you have the banner exchange code on your site you are earning credits. Your account may not be activated for a day or so but, what this means is you are earning credits the entire time you are showing banners on your Surfer Trap.
Now we have the banner exchange code on our sites we only have one further step to take in order for this project to be completed.
Making sure it works how it is supposed too along with fine tuning this little beast.
If you have any further questions or comments please post on the forums here and one of us will be able to help you.
Article written by Lee.
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JavaScript – Redirecting Foreign Surfers
At some point or another we are no doubt going to have the need to redirect some or all of our surfers based on the language they speak, this snippet of JavaScript when placed on your page will enable you to do just that without the need for .php or other more complex scripting.
Here is the coding that you need to place between your <head> and </head> tags:
<SCRIPT LANGUAGE=”JavaScript1.2″>
<!– Begin
if (navigator.appName == ‘Netscape’)
var language = navigator.language;
else
var language = navigator.browserLanguage;if (language.indexOf(‘en’) > -1) document.location.href = ‘english.shtml';
else if (language.indexOf(‘nl’) > -1) document.location.href = ‘dutch.shtml';
else if (language.indexOf(‘fr’) > -1) document.location.href = ‘french.shtml';
else if (language.indexOf(‘de’) > -1) document.location.href = ‘german.shtml';
else if (language.indexOf(‘ja’) > -1) document.location.href = ‘japanese.shtml';
else if (language.indexOf(‘it’) > -1) document.location.href = ‘italian.shtml';
else if (language.indexOf(‘pt’) > -1) document.location.href = ‘portuguese.shtml';
else if (language.indexOf(‘es’) > -1) document.location.href = ‘Spanish.shtml';
else if (language.indexOf(‘sv’) > -1) document.location.href = ‘swedish.shtml';
else if (language.indexOf(‘zh’) > -1) document.location.href = ‘chinese.shtml';
else
document.location.href = ‘english.shtml';
// End –>
</script>To add additional language redirects to this JavaScript all you need to do is duplicate the:
else if (language.indexOf(‘zh’) > -1) document.location.href = ‘chinese.shtml';
Section of the coding changing the (‘zh’) language code to that of the language you wish to redirect.
Article written by Lee
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There’s Face Value And Then There Is Real Value
How often do we sign up to affiliate programs based on their standard terms of service for example, Sponsor A will pay you $35 for every signup you send to them and they tell you they convert at roughly 1:200 whilst Sponsor B will pay you $30 per signup and they convert at roughly 1:200 also, which of these scenarios straight off the bat will make you the most money? Think about your answer first then read on.
Negotiate The Figures.
Most, if not all of us would have immediately chosen Sponsor A for the pure fact that they pay you $5 more per signup and they convert at the same rate as Sponsor B however, how many of us would have written or icq’d Sponsor B and asked them to raise their payout? Not many of us I would guess. With that said, what is to stop you from emailing a certain ‘Sponsor B’ if you are able to convert consistently at their published 1:200 and asking for a higher pay rate to continue sending your traffic to them? Nothing at all and, surprisingly enough, I would guess that for most programs, they would actually increase your payout if you have a history with them.
Haggling The Costs.
The example above used a sponsor as the main focus however, how many times have you spent money at a content provider? A hosting company? A traffic broker? Have you actually taken a moment to ask these companies if they would give you a lower rate on the services they are providing you with? Again, I bet not many of us have I know it was only recently when I started asking for long term customer discounts and the likes. In fact, from the first point of contact you have with any company online, be they an adult web host, adult traffic broker, content provider or, in fact, an affiliate program, spend an extra few seconds when you first sign up and see how they can improve their service for YOU. To your surprise they might just cut you a deal that is unmatched anywhere else!
Don’t Undersell Their Products.
With the above said, one thing that you need to be aware of is that if you start making absurd price cuts from these companies you will probably be told to politely take a running jump however, lets say you were going to be charged $50 for something, ask them if you can get the same service at a 10% discounted rate if you use them again, perhaps not even on the first purchase but on the second, the third, etc.
By contacting these companies directly and not just going on ‘face value’ even if you only save yourself one or two dollars per purchase over a year those odds and ends soon add up to a nice saving.
Saving Money – Recap.
In essence many of us take things at face value whether we are talking to friends and peers or whether we are paying for goods and services but, by at least in asking for a discount on our purchase the worst thing that will happen is that you get told ‘no’ however, on the flipside of the proverbial coin, you might just find yourself a better bargain than you had already found in the first place and that’s some food for thought.
Article written by Lee
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Are Your European Surfers Male Or Female?
In Europe, the domain of the Web still belongs to the younger generation, with nearly 80% of European surfers under the age of 30. This is not surprising, as Europe is culturally quite different from the US.
The older generation in Europe has typically been slower to adopt new technologies and habits compared to their American counterparts, and we can’t see this trend changing anytime soon. Cultural differences will limit Internet penetration among the older age groups.
Female Internet usage still lags in Europe, with slightly more than 20% of Web users being women. Although this difference is less pronounced in the UK, on the Continent, males still dominate the Web scene.
Our Target Audience
What does this tell us? Well, first of all, it tells us that the European audience is growing more and more each and every day but, we already knew that, what we didn’t know however, until now, was just what percentage of European surfers could be persuaded to buy porn memberships or related goods from one of our sites.
Most paysite owners will tell you that, on average the ages of their members range from 25-30 and, as such, the European market could potentially supply a vast majority of these signups if, they got the overall balance of their sites right.
The Solution
As you should already know by now, the European porn surfer has different expectations to its US counterpart, they wont give out personal information as readily as American surfers, this includes their email address so, this rules out sending them to ‘For Free’ programs, they are also getting really pissed-off at having to download dialer programs to access porn, heck, the average phone bill in Europe is almost double what it is in America, why antagonize these people even more? They know they are overlooked when it comes to porn surfing so we need to stop neglecting these surfers, get a site translated into a foreign language, broaden your horizons, tap into an as yet ‘untamed market’ I feel certain that if you take a few basic steps your bottom line can be increased significantly, it all comes down to this…..
Do you have the balls to try something new?
Article written by Lee.
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Why Have More Than One Index Page?
The first thing you should do when you start designing a web site is to create an index page. You would think that this is a basic knowledge in web design, but I still encounter web sites that are lacking in this.
If there’s no index page, and if the web host server has not set a directory access limitation, any visitor will see a directory listing of all the images, html pages, CGI-scripts, and other files in the directory. Everything will then be accessible for reading and downloading, and the CGI-scripts will also be executable!
So, for a basic security it is most important to have an index page in all your directories, whether they contain only pictures or garbage. In the directories that are private or containing things other then HTML pages, the index pages need only to print out a text like “access forbidden” or something in that spirit. In the directories containing one or more HTML pages, one of the pages must be named “index.html,” whether it is a page with real content or for security reason.
If you have a directory specifically for CGI-scripts, it will run a higher security risk, because most of the times these directories are called CGI-bin, or a variant of that, and anyone who is after your scripts is undoubtedly familiar with this and can access the directory by typing the directory name in the targeted site’s URL, if it’s not properly protected by an index page. Imagine the horror when someone uses your mailing list program to Spam all your subscribers or decides to sell your email list. It’s quite a big business in selling email lists. A large email list is worth thousands of US dollars nowadays.
I could have done all these things if I had any bad intentions when I accidentally bumped into an unprotected site. Actually, I bumped into two unprotected, huge subscribers lists in the last two months, which prompted me to write this article. But of course, I did the proper thing and emailed the web sites’ webmasters about their oversight. You would think that these professional looking and operating web sites with email lists of respectively 8,000 and 15,000 subscribers would know better.
Even if your site is made by a web design company, make sure all your directories are protected. In fact, one of the two unfortunate web sites I uncovered is a web design company. So, check out your site for this unnecessary security gap, right now.
Article written by Lee
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Tips For Submitting To TGP’s
One of the most popular ways for getting traffic to sites these days is to submit galleries to TGP’s and because it is so popular there is a lot of competition for getting listed. If you like, it is a buyer’s (TGP’s) market, with the supply of galleries exceeding the demand. For example, at Richard’s Realm we only list about 60% of the galleries submitted and that’s after we’ve filtered out unwanted free hosts, free email addresses and submission bots. If we didn’t do that we would be listing about 20%-30% of all submissions.
Before you begin
Submitting to TGP’s is a numbers game. It’s all about volume and percentages. The amount of money your gallery generates can be estimated using a formula with 4 elements:Total Hits To Gallery X Click Through Ratio X Signup Ratio X $ Per Signup = Total Revenue
So, for example, 1 in 25 surfers to your gallery clicks on a banner or a link, you use a sponsor paying $30 a signup and you have a 1:400 signup ratio with them from your TGP traffic. The formula then becomes:
Total Hits To Gallery X 4% X 0.25% X $30 = Total Revenue
You can see now that the only thing remaining that will affect your Total Revenue is the Total Hits To Gallery. If you increase the Total Hits To Gallery the Total Revenue will also increase.
Of course, experienced TGP submitters also know that you can work on improving the other elements of the formula to improve Total Revenue. They tweak their galleries and change banner and link placement to maximize the Click Through Ratio. If it is improved and rises from 1 in 25 (4%) to 1 in 20 (5%), their Total Revenue increases overall by 20%.
Building the gallery
Examine the formula above and you will see that two elements can be manipulated at the gallery building stage: Click Through Ratio and Signup Ratio.It is always said, and surprisingly often overlooked, but select a sponsor for a gallery which complements the gallery’s content. For example, if you build a big tits gallery use a big tits sponsor. With more and more TGP’s becoming categorized people surfing the big tits category will be looking for bit tits and are more likely to be interested in a big tits sponsor!
In addition, be sure to use sponsors which are not overly-used, sponsors which are little known. If you go through a TGP you will see the same sponsors and banners showing up all the time. If a surfer sees a banner 10 times they are only going to click on it the once. So even if you build the perfect gallery with top notch banner placement and pictures, if the surfer clicked on the same banner on the previous gallery they’re not going to click on yours!
Selecting TGP’s
There are hundreds of TGP’s you can submit to. It is usually advantageous to select TGP’s that only post your type of gallery, as well as the more generic ones. For example, submit to TGP’s which only list big tit galleries or galleries with one-legged midget lesbians (if that’s your niche). The more targeted traffic will usually result in better click-through ratios and better signups, especially if you’re using a new or little-known sponsor for the particular niche.TGP’s with a moderate level of traffic that send a few hundred hits tend to be quite good. Admittedly, to get any real volume you need to submit to quite a few, but consider using TGSW to do the bulk of it. My reasoning for using the smaller TGP’s is that they tend to list fewer pages and the surfers tend to be less “professional” and adept at dodging banners.
Submitting your gallery
There are no real tricks to this bit, but it is very important to remember that TGP’s usually get far more submissions than they need or want. You must try your best not to give them a reason to reject your gallery:- Read the rules carefully and follow them. The TGP webmaster doesn’t put them there for fun and if you break them it’s possible you will be blacklisted.
- Look at the galleries already listed on the TGP to get some idea of what the webmaster likes.
- Don’t try to be smart and use different names and email addresses to avoid the per webmaster submission limits. Although galleries can look very different, reviewers have a good memory and can often recognize designs, layouts and descriptions. If they spot you trying to cheat you’ll probably end up getting blacklisted.
- Take a look at their TGP and see what kind of description they like, Adult Buffet have very different descriptions to Richards-Realm. This might not determine whether or not you get listed, but it’s a chance to get a good description of your choice and, hopefully, more hits.
- Select the right category for your gallery. If you submit your gallery to the “Teens” category and it should be in the “Mature Women” category it will get put there or rejected. If you get the gallery listed in the wrong category you may get more hits, but if a surfer is expecting a nice young lady in the pictures he’s just going to hit his back button and look at the next gallery in the list – probably not even giving your banners a chance to load.
Monitoring your gallery
Once you’ve submitted your gallery you should keep an eye on how it performs. View the stats to see who listed you, how many hits they sent and how much you made from the gallery. It is even worthwhile to create galleries dedicated to specific TGP’s, so you can monitor their performance even more closely. If a TGP sends lots of hits but no signups it’s probably worth no longer submitting to them or changing the gallery to see if you can improve the click throughs or signups. Compare before and after stats if you make changes in the gallery layout or sponsor to see if they’re working.Whatever you do keep tweaking and monitoring your galleries to get the best possible performance for each of the elements in the revenue formula.
Article written by Richard
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