• Payment Processors – Advice And Information

    Date: 2011.02.24 | Category: Billing Solutions | Tags:

    For many, the first step in launching a successful pay site is to find a billing processor that can adequately and efficiently handle all levels of the membership payment process. The processor must also have the technical savvy to grow with your site.

    One such payment processor, iBill, is currently the premier provider of such solutions worldwide. They handle the payments in real time and all of the back-end services that enable you to run your business.

    Of course, there are many issues to consider when deciding on a payment processor apart from their commission rates on your sales, including the following:

    How do they handle the billing itself? Is it processed in real time? If your customers do not have immediate access to your site, they may decide not to join.

    How do they supply your account reports? You may want to know at 3 a.m. the number of members you have and how they are rebilling. iBill allows you to access detailed, real-time reporting 24 hours a day, so you know exactly who is a member of your site and, more importantly, what their username and passwords are. No one wants to find a member has posted a username and password on a trading site. If this occurs, iBill’s real-time reporting tools give you the ability to stop this immediately.

    How comprehensive are the payment options? Do you want to use credit cards, or do dialers or check transactions suit you more? The best way to maximize sales is to accept a full array of payment options. The more options you offer your members, the better the chance you’ll keep them rebilling month after month.

    How good is customer service? Does your payment processor offer access to live representatives 24 hours a day, 7 days a week? If so, you’ll resolve customer issues quickly and effectively, which reflects well on you and encourages loyalty from your members.

    How good is the fraud protection? Internet fraud is a constant threat. Your payment processor should have state-of-the-art fraud protection systems to guarantee the integrity of every transaction.

    Are there multilingual features for international members? Due to the global reach of the Internet, you must find solutions for foreign customers. Ideally, your payment processor’s website should be multilingual and easy to navigate in several key languages, such as German, Spanish, French, and Japanese.

    Choosing the right payment processor is a long, arduous task that, if done right, will result in a long-lasting working relationship. In turn, your members will feel confident in your site and stay with it. We hope this article has given you insight into finding the right billing party for your membership or online store. If you need any further assistance please feel free to contact us directly using the form on our site (URL below).

    Article provided by Internet Billing Company